Unable to open links in Office Outlook or Word 2007
January 20th, 2011 at 4:13 pmAdd comment
Recently I had a friend with a very curious problem, every time he tried to open a link embedded in an email in Office Outlook 2007 – or just in Office Word 2007, he would get an error.
This operation has been cancelled dye to restrictions in effect on this computer.
This problem appeared to be due to problems with Google Chrome in this case, however the same issue can arise with other browsers such as Firefox. I found the solution online for an older version of windows, since I encountered the problem on Windows 7.
To solve the problem you will have to be logged into your computer as administrator, and follow these steps:
- Press start, and type ‘regedit’ in the search field – then press enter (alternative use “win+r” and type regedit)
- If windows asks permission say ok!
- Navigate to the following path:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes - Here locate the folder .html in the left pane
- If the (Standard) value in the right side says anything else than htmlfile then delete the value and type htmlfile and press ok.
- Repeat step 4&5 for the folders named .htm & .shtml
- Exit the registry editor
- Restart windows
This solved the problem in my case, the values in the registry was not htmlfile as it should be but was ChromeHTML, had the problem been with Firefox it would have been FireFoxHTML.
Best Regards
/Peter
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